Terms and Conditions – Plantiv
Last Updated:[4/09/2026]

Welcome to Plantiv. These Terms and Conditions govern your use of our website, services, and platform. By accessing or using Plantiv, you agree to comply with and be bound by these Terms.

1. About Plantiv

Plantiv is an online platform that connects plant nurseries and customers. We provide a digital marketplace where registered nurseries can list plants and customers can browse and purchase plant products.

Plantiv may act as a facilitator between buyers and sellers (nurseries) and may also sell products directly where applicable.

2. User Eligibility

By using Plantiv, you confirm that:

• You are at least 18 years old or using the platform under parental supervision

• You provide accurate and complete information

• You will not misuse the platform for illegal purposes

We reserve the right to suspend or terminate accounts that provide false or misleading information.

3. Nursery Registration Terms

Nurseries registering on Plantiv agree to:

• Provide accurate business and product details

• Upload genuine product images

• Maintain product quality standards

• Deliver products as promised

• Follow packaging and shipping guidelines

• Respond to customer inquiries professionally

Plantiv reserves the right to:

• Approve or reject nursery registrations

• Remove listings that violate policies

• Suspend accounts for misconduct or poor service

4. Product Listings

All products listed on Plantiv must:

• Be accurately described

• Include correct pricing

• Include real product images

• Comply with applicable laws

Plantiv reserves the right to remove any listing that is misleading, inappropriate, or violates platform policies.

5. Orders and Payments

When placing an order:

• Customers agree to pay the full amount shown at checkout

• Prices may include applicable taxes

• Payment must be completed before order processing

Plantiv reserves the right to cancel orders due to:

• Product unavailability

• Pricing errors

• Suspected fraud

• Delivery limitations

Refunds will be issued where applicable.

6. Delivery and Shipping

Delivery timelines may vary based on:

• Location

• Weather conditions

• Plant availability

• Courier services

Plantiv and registered nurseries will make reasonable efforts to deliver orders within the estimated timeframe.

However, delays due to natural causes or logistics issues may occur.

7. Returns and Refunds

Due to the nature of live plants:

• Returns may be limited

• Refunds or replacements may be offered in case of damaged or dead plants upon delivery

Customers must:

• Report damaged products within 24 hours of delivery

• Provide clear photos as proof

Refund approval is subject to verification.

8. Plant Care Responsibility

Plants are living organisms and require proper care.

Plantiv is not responsible for:

• Plant damage caused by improper care

• Environmental conditions

• Lack of maintenance

Customers are encouraged to follow provided plant care instructions.

9. Intellectual Property

All content on Plantiv including:

• Logos

• Images

• Text

• Designs

is the property of Plantiv and may not be copied, reused, or distributed without permission.

10. Prohibited Activities

Users must NOT:

• Use the platform for illegal activities

• Upload harmful or misleading content

• Attempt to hack or disrupt the system

• Misrepresent products or services

• Copy platform content without permission

Violation may result in account suspension.

11. Limitation of Liability

Plantiv shall not be liable for:

• Loss of plants due to natural causes

• Delivery delays beyond control

• Indirect damages arising from platform usage

Our liability is limited to the amount paid for the product.

12. Privacy

Your personal information is handled according to our Privacy Policy.

By using Plantiv, you agree to our data collection and usage practices.

13. Modifications to Terms

Plantiv reserves the right to modify these Terms at any time.

Updated Terms will be posted on this page. Continued use of the platform indicates acceptance of revised Terms.

14. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in [Your City Name].

15. Contact Information

For questions or concerns regarding these Terms, contact:

Plantiv Support

Email: mv0818977@gmail.com

Phone: +918889412193

By using Plantiv, you acknowledge that you have read and agreed to these Terms and Conditions.